Operations Officer – Payments and Transfers

As a leading provider of online financial services, Swissquote Group offers innovative solutions and comprehensive services to meet the wide-ranging demands of its global clients.

With an Online Trading Platform linked to more than 60 stock markets in over 40 countries, including off-exchange trading in derivative products, Swissquote offers simple, rapid, online trading in shares, bonds, funds, options, futures, warrants, ETFs, Structured Products, forex and cryptocurrencies.

Swissquote Group is listed on the SIX Swiss Exchange (symbol: SQN) and employs 1,000 professionals at its headquarters in Gland (Switzerland) and offices in Zurich, Bern, Dubai, Hong Kong, London, Luxembourg, Malta and Singapore.

We are looking for a new team member to join our Operations team to support the processing of payments and stock transfers.

Your Responsibilities :

• Complete cash and securities transfer processes accurately
• Manage account closures
• Monitor client margin positions
• Investigate client cash reconciliations
• Handle chargebacks
• Identify and propose process improvements
• Assist with regulatory reporting

Your Profile:

• 3-5 years experience in financial services back-office operations
• Experience with transaction systems such as FED WIRE, SWIFT, and SEPA
• Familiarity with bank’s regulatory requirements including anti-money laundering obligations, privacy and data protection
• Previous experience of payments, card networks or securities transfers is an advantage.

Your Skills:

• Able to work in an English speaking environment. Any other language is an advantage,
• Strong accuracy and attention to detail,
• Critical analytical approach to problem solving,
• Organisational and planning skills,
• Flexible approach to work routines and schedules,
• Strong written and verbal communication,
• Strong team working skills.

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